Trading card returns and refunds
This page reproduces the existing collectible-card returns policy used at our checkout. It applies to collectible cards; it does not set the return terms for supplier-fulfilled hobby supplies. Please contact pwmclorn@hotmail.com about supply returns before sending any item back.
GiveMeGear collectible card returns and refunds
Effective October 18, 2026. This policy applies to collectible card products sold by GiveMeGear / Cosmos Hill Cards through this checkout. It does not set the return terms for unrelated Paw & Porch products.
No change-of-mind returns
Card purchases are final sale for change-of-mind reasons. We do not accept returns or exchanges because you no longer want a card, ordered the wrong card, found a lower price, or the card's market value changed. This applies to regular-price, sale, discounted, and promotional card purchases.
Incorrect, damaged, missing, or misdescribed orders
Please contact us if we sent the wrong card, printing, finish, language, or quantity; the card's condition materially differs from the listing; an item arrived damaged; or an order did not arrive. We will review the issue and provide the refund, replacement, or other remedy required by applicable law. A replacement may be arranged by agreement; you will not be required to accept store credit instead of a refund you are legally entitled to receive.
How to report a problem
Email pwmclorn@hotmail.com as soon as you discover the issue. Include your order number and a description of the problem, with photos of the card and packaging where available and relevant. Please keep the card and packaging while we review the issue. If you do not have your receipt or order number, contact us so we can try to locate your purchase using other order information. We need to verify the purchase, but a paper receipt is not required.
There is no voluntary change-of-mind return window. Please report order problems promptly after discovery; this request does not shorten any return, refund, warranty, or dispute rights provided by applicable law.
Return shipping and refunds
If a return is needed to resolve an incorrect, damaged, or materially misdescribed item, contact us before mailing it. We will provide return instructions, the return address, and a prepaid shipping method. No restocking or return-processing fee applies to these returns. Return the item in the condition received, apart from the reported issue and reasonable inspection.
Refunds cover the amount actually paid for the affected items after discounts, plus applicable taxes and shipping charges required by law. Approved refunds are sent to the original payment method within seven business days, or sooner if required by law. Your payment provider may take additional time to post the credit. Contact the email above if a refund has not arrived.
Your rights
This policy does not exclude or limit rights or remedies that cannot legally be waived. Any greater protection required by applicable law controls. You are entitled to a written copy of this policy upon request.